Privacy Policy Statement
Your privacy is important and protected by our organisation
Introduction to This Policy
This document outlines how we process, store, and safeguard your information when engaging with our services at zilavernox.com.
By using our services, you agree to the terms described here regarding your information and privacy protection in Australia.
Information We Collect
We collect only relevant information needed to deliver professional consultation and maintain compliance with legal obligations.
Information Provided Directly
- • Personal contact details you provide for consultation
- • Data related to your financial circumstances as necessary
- • Communications sent or shared within our services
- • Consent given for communication preferences
- • Any feedback or updates you choose to submit
Information Collected Automatically
- • Device type, browser, and IP address for technical support
- • Visit duration, navigation activity, and page traffic
- • Cookies and similar technologies used for service delivery
- • Security-related logs for site protection
- • Other diagnostic information to improve experience
How Your Information Is Used
We use your data exclusively to deliver professional consultations, communicate updates, ensure accuracy, and meet regulatory standards.
- • To respond to your consultation requests and service inquiries
- • For compliance with relevant Australian legal requirements
- • To enhance service delivery and improve user experience
- • To track system security and protect your data
- • To provide you with requested updates or notifications
- • To support analytical reviews and service reporting
- • For internal record-keeping and process management
Our Commitment: Protecting your information is a core focus. We do not sell personal data or use it for purposes unrelated to your consultation.
Information Sharing
Data is only shared when required by law, to support service delivery, or with your express consent.
Trusted Partners
We work with reputable Australian entities to support technical and administrative processes, all under strict privacy agreements.
Legal Requirements
We may share information if mandated by law, court order, or government regulation.
Statistical Uses
Aggregate, anonymised information supports service improvements and reporting.
Your Rights
You may request access, correction, deletion, or portability of your data and object or restrict certain processing in accordance with Australian law.
- • Request to access your personal data records
- • Request to correct or update information
- • Request deletion under defined circumstances
- • Request transmission to yourself or third party
- • Object to certain uses of your information
- • Request restriction on data processing
Contact us at zilavernox.com for questions or requests regarding your privacy rights. We'll respond as soon as practicable.
Data Security Measures
Your data is protected through appropriate technical and organisational controls, including encrypted storage and access restrictions.
Technical Security
- • Encrypted data transmission and storage systems
- • Authentication controls to manage access
- • Continuous monitoring for vulnerabilities
- • Routine software and security updates
Organisational Safeguards
- • Access limited to authorised personnel only
- • Mandatory privacy training for all staff
- • Internal reviews of data handling processes
- • Established breach response procedures
Data Retention Policy
Retention periods comply with legal requirements and business needs to ensure the integrity of our services and records.
- • Retained for account management duration
- • Kept per consultation session records
- • Stored for business records purposes
- • Retained for compliance requirements
- • Stored as per your informed preferences
Data is securely erased when no longer necessary for business or regulatory reasons.
Transfers Outside Australia
If data must be transferred outside Australia, we ensure it remains protected under Australian privacy principles.
- • Adequate contractual clauses with any provider
- • Regular audits of international partners
- • Limitation to necessary business functions only
- • Explicit notice and consent when applicable
Cookies and Tracking
Cookies support site functionality, security, and analytics; details are outlined in our Cookie Policy.
Types of Cookies Used
- • Enable core functions such as login or security
- • Monitor site performance and efficiency
- • Support tailored content and settings
- • Enhance user experience and service consistency
See our Cookie Policy to manage or restrict cookie use at any time.
Policy Updates
Our Privacy Policy is periodically reviewed and may be updated. Material changes will be communicated as appropriate.
- • Publication of updated policies on this site
- • Email notifications for active service users
- • On-site banners for significant revisions
- • Contact via provided contact details
Check back for current policy versions before each engagement.
How to Contact Us
For privacy questions, data requests, or complaints, use the contact form or reach out directly through published channels.
zilavernox
365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61-3-2802-2198
Email: content@zilavernox.com
This Privacy Policy was last updated October 2, 2025.
It is effective from October 2, 2025.