Our methodology for financial consultations explained

We provide a clear, step-by-step engagement process aimed at understanding your unique circumstances and supporting informed decisions with transparency throughout.

Meet our dedicated team

Professional advisors committed to supporting your goals

Madeline Byrne

Madeline Byrne

Lead Consultant

Sydney

Core Areas

Analytics Client care Compliance Reporting

Madeline has extensive experience in analytical reviews and personalised client service, always aiming for clarity and compliance with Australian regulations.

Ethan Charles

Ethan Charles

Client Advisor

Melbourne

Core Areas

Consulting Research Listening Market review

Ethan ensures every consultation is adapted to client needs, with a strong focus on transparent communication and accurate market analysis.

Samantha Wu

Samantha Wu

Process Specialist

Brisbane

Core Areas

Process Documentation Details Support

Samantha oversees each procedural step, providing reliable support and attention to detail during every consultation.

David Ng

David Ng

Senior Advisor

Perth

Core Areas

Strategy Evaluation Communication Result focus

David brings years of expertise to clients by delivering comprehensive reviews and fostering greater understanding in each session.

Consultation process from assessment to next steps

Our approach prioritises transparent communication, thorough evaluation, and ongoing support throughout each phase so clients can move confidently.

1

Initial consultation and client needs assessment

First, you'll meet with an advisor who discusses your objectives and background, allowing us to understand your context for tailored recommendations.

We gather all relevant details, openly discuss your expectations, and explain any relevant legal or market considerations before moving forward.

2

Analytical review and opportunity discussion

Our team conducts a detailed review of your financial context and potential options, always focusing on transparency and regulatory compliance.

We prioritise unbiased analysis and open discussion, ensuring that you are well-informed and no particular product is promoted.

3

Presentation of findings and recommendations

You'll receive a comprehensive explanation of findings, including detailed scenarios to consider and factors unique to your situation.

All recommendations are presented clearly, with accessible documentation summarising our review and the rationale.

4

Follow-up and ongoing support offered

We remain available for further discussions, ongoing questions, or future consultation should your circumstances or questions evolve.

Your advisor will check in and continue to support you, ensuring clarity and client understanding are prioritised at every step.

How we differ from consulting alternatives

Experience independent, analytical service focused on your needs—without product promotion or hidden agendas.

Core Features zilavernox Financial Services Traditional Advisory Automated Tools
Independence from products or providers Yes Occasional No
Detailed analytical reviews for each client Comprehensive Variable Standard
Personalised, direct consultations Always included Infrequent Not offered
Transparent communication on risks Core value Basic Limited